been given 200 donuts and dont know why?

cool2006 wrote:
Just gone on tapped out and notice ive been given 200 donuts but dont know why and what ive done? has anybody else been given 200 donuts? The only thing ive done is reach lvl 25 and build mr burns manor

spend them quick before the donut gods change their minds!

200 donuts for free sounds to good to be true... i want them too :D

Have you already got the Springfield sign and the volcano lair? As they were on offer at the weekend they might be giving people the difference back as a good gesture???

I've noticed mine have also gone up by a similar amount.

Did you have your town reset at any point? 200 was what ea was giving people who had that problem.

jasonicus321 wrote:
Did you have your town reset at any point? 200 was what ea was giving people who had that problem.

yup that's exactly what happened to me about a month ago

I got an email from EA apologising for the delay in responding to my issue, they told me they gave me 60 donuts for my wait, but they never did and thus I'm now back in the queue to ask if they can still give them to me :(

sandj_1234 wrote:
I also got a message ffom them saying sorry but i dont think it said that they would five me donuts :(

Yeh I got this message

"Hello,

We have noticed that you have put in a complaint concerning your game file for The Simpsons: Tapped Out had been reset. After examining your account we were unable to identify any instance of your account being reset. It is possible that you were logged out of your account and in order to access your game you will simply need to log into your correct origin account.

Steps to do so can be found in the link below:
https://help.ea.com/article/my-springfield-is-missing-in-the-simpsons-tapped-out

If this does not fix your problem, please let us know by opening a new ticket at:
https://help.ea.com/contact-us?product=the-simpsons-tapped-out
With the subject line “Land still reset”

Also we would like to award you a bonus 60 donuts to your account for the length of time it took for us to contact you resolving this issue. Please log in to receive your bonus donuts.

Happy Holidays!"

The best part about it was I never said my game had been lost, Said I couldn't stay in my game without crashing out every couple of seconds, go figure :?

i did have my town changed druing oct. it was all charged but never got bk my town that i built. so had to re-build

I also received 200 free donuts today :D
Don't know if its related, but I lost my Springfield about a month ago for around a week, I emailed EA and they eventually emailed back but by that stage my Springfield miraculously returned. There was no mention of free donuts, but woohoo

Dazlin2 wrote:
I also received 200 free donuts today :D
Don't know if its related, but I lost my Springfield about a month ago for around a week, I emailed EA and they eventually emailed back but by that stage my Springfield miraculously returned. There was no mention of free donuts, but woohoo

least im not the only 1
I reported mine round oct time as thats when mine went missing. i not heard from them in ages. i never got my town back but it doesnt matter now as ive rebuilt it. I did reach lvl 25 at first i thought it might had been that but car't see ea giving out 200 donuts for reaching a lvl.