Donut purchase

That's a wierd one... don't think its supposed to do that!

"frosted1414;c-2169419" wrote:
That's a wierd one... don't think its supposed to do that!

Definitely a issue with that item as it will allow me to purchase the smaller and larger donut items but not the Store full, must be something to do with me purchasing the same pack last year (well I think it was last year) to get the 900 donuts and tokens for the items, dropped EA aa email so will see what happens.
EDIT : after receiving two response emails from EA support I have come to the conclusion that they can't read.

Got the same problem today and still I dont have a solution. I made the same purchase 2 years ago

"mulder9022;c-2171469" wrote:
Got the same problem today and still I dont have a solution. I made the same purchase 2 years ago

Support didn't manage to fix the problem for me, at multiple emails they decided that they could not help that way and suggested that I use telephone or instant messaging instead, after explaining to them again about my problem and telling them what I had already tried to fix the problem at my end they and when they finally understood that I couldn't purchase a particular product rather than had made a purchase and the item had not shown up there answer was to link me to a trouble shooting FAQ that didn't help at all as it contained nothing that I hadn't already tried, after going through the FAQ I contacted support via messenger again but this time they said that they could do nothing and would forward my account to the developer for them to look at, maybe they'll have it fixed in time for next year's Black Friday event.