10 months ago
Re: Webstore purchases
I know this isn't the right forum but I've already contacted support and submitted a ticket with all the details to no avail (see EA support case #166655795 ).
The only response was that one Vineet asks for my PSN ID, XBox Gamertag, Mayhem ID, and Pogo Screen Name. I don't have any of those and couldn't add more information if I wanted to (resuming the case only takes me to a Q&A section). At least Vineet is a gamer and understands how I feel. While that is very comforting I don't think EA support is capable of handling this matter, so if someone at CG could add me to the list of affected players ( ally code 385-516-646 ) that'd be great.
Edit: I did receive one of the 2 crystal chests since I filed the ticket. I'm assuming that was the ingame purchase and the Webstore purchase is still M.I.A.
The only response was that one Vineet asks for my PSN ID, XBox Gamertag, Mayhem ID, and Pogo Screen Name. I don't have any of those and couldn't add more information if I wanted to (resuming the case only takes me to a Q&A section). At least Vineet is a gamer and understands how I feel. While that is very comforting I don't think EA support is capable of handling this matter, so if someone at CG could add me to the list of affected players ( ally code 385-516-646 ) that'd be great.
Edit: I did receive one of the 2 crystal chests since I filed the ticket. I'm assuming that was the ingame purchase and the Webstore purchase is still M.I.A.