I did hit complete. It sent me a link to check the status of my case, which thanked me and said my case was closed out in their system. Tried to start a new Live Chat. And got the connecting you now message. Hit complete again. That time it logged me out, but sent me back to start another request. So I'm trying a third request..........................
I honestly appreciate the advice. I'm not the most tech savvy sales any help from you folks is welcome. I was thinking maybe I wasn't suppose to hit complete. So knowing I was makes me feel a bit better. That, and Live Chat does work, if only you can connect.
My experiences with EA have been painful in the past. My sympathies to dealing with worse!