I am very sorry you are having issues with your game and dealing with EA. I know they have their issues, but I promise you that EA has an infinitely more stable game than another game I play I kn...
Since they changed how they do things, I just do phone calls (between business hours only) if no option submit it the next day. It's faster to communicate (last time monorail had me at 4hrs with them), when I type to them it takes me so long to tell what happened they say well if there's nothing more I can help with ....bye. :evil: So only phone calls for this guy!
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