EA Please Contact Me

Ever since this Halloween update I can't play this game. I received my new iPhone 5 yesterday and before I received it I was using the iPhone 3GS. Both handsets are experiencing the same problems. I cannot do anything in the game it loads up but if I touch a character or a building or select the build menu or even just moving around my Springfield it just crashes! I have spent money on in app purchases and I am very unhappy that I am unable to play this game. I have tried to delete and reinstall the app but it doesnt make a difference. EA please contact me about this I have also contacted Apple regarding a refund as this game is completely unplayable