Forced update but not playing

defectdefect wrote:
Just thought I'd let you know how playing has gone. I opened my tunnel 2 hours ago and have been playing since. I haven't moved any buildings over or stored any and as of now I haven't lost donuts. I've also exited the app and come back in, I've visited my neighbours and still haven't lost donuts. I haven't spent any donuts tho, so I dunno if that's a trigger. I play on an iPad Air for those that are interested. So far everything has been ok!

Same here, except I spent donuts, and haven't lost any yet. I thought yesterday's patch was the holy patch that would fix all of this so I went ahead.

petehd14 wrote:
I don't think they know how many donuts were eaten by this bug, and I doubt they have the resources to service every complaint. The only option might be a big revert, and then helping those who bought donuts since SH came out.

and for those of us who grinded until the bitter end on Tap Ball for lots of donuts?

wiedmannaj wrote:

petehd14 wrote:
I don't think they know how many donuts were eaten by this bug, and I doubt they have the resources to service every complaint. The only option might be a big revert, and then helping those who bought donuts since SH came out.

and for those of us who grinded until the bitter end on Tap Ball for lots of donuts?

I'd recommend a screenshot with your donut total in it - at least it's some sort of proof of what you currently have. I can't say for certain that they'll accept that, but it's worth a try - and I would hope most reps would accept that as proof. That's all I can think of doing in regards to bonuts.

suetopia wrote:

wiedmannaj wrote:

petehd14 wrote:
I don't think they know how many donuts were eaten by this bug, and I doubt they have the resources to service every complaint. The only option might be a big revert, and then helping those who bought donuts since SH came out.

and for those of us who grinded until the bitter end on Tap Ball for lots of donuts?

I'd recommend a screenshot with your donut total in it - at least it's some sort of proof of what you currently have. I can't say for certain that they'll accept that, but it's worth a try - and I would hope most reps would accept that as proof. That's all I can think of doing in regards to bonuts.

I already took a screenshot right before I began the expansion.

Monday is the day for me in my main town. Will screen shot almost every move I make.
LOL
My feeder town exercise has been working.

I ran Tap Ball until the very end (Friday afternoon). By that time the glitches with the expansion were apparent, so I stopped playing entirely until EA fixes it. Went cold turkey. I have not even installed the Tap Ball take down update, much less started the expansion. Three full days now and no sign of resolution (and the glitches have been known for days longer than that).

I would have posted here sooner, but the forum went crazy on me and would not let me log in. Not a good weekend for the Tapped Out experience.

I went for it today in my main town. so far no problems (knocks on wood) I screencap every time my donut situation changes, I'm not losing them, I'm spending some. I may XP also soon.

johncolombo wrote:
I went for it today in my main town. so far no problems (knocks on wood) I screencap every time my donut situation changes, I'm not losing them, I'm spending some. I may XP also soon.

I will keep my fingers crossed for you (and your donuts)... I'm still not brave enough to try it out, although wish I could.

Still holding out as well, in case I lose over 100 donuts and they can't replace it. Not experiencing withdrawal funnily enough.

But on the other hand, didn't there use to be this KL bug where KL graphics appeared in SF? How long did that take to fix?

Arbok9782 wrote:

johncolombo wrote:
I went for it today in my main town. so far no problems (knocks on wood) I screencap every time my donut situation changes, I'm not losing them, I'm spending some. I may XP also soon.

I will keep my fingers crossed for you (and your donuts)... I'm still not brave enough to try it out, although wish I could.

last day for 2 limited items, had to make the jump. Not everyone is having the donut issue, so thought I had a 50/50 chance of being safe.