Upgraded to iOS 11, and it seems like this game is set to "offload," meaning that every time I re-open the app (after a couple hours of dormancy), it redownloads a 700+ MB update. I have snail pace internet (country) so it takes FOREVER. Then, when opening up the game, no real update. What gives? Anyone else having this issue?

Constant updates: Usually this happens when your device is becoming quite full.Check to see if your device is getting full and off load some apps.

"joshfreese13;c-1741182" wrote:I have 2GB+ free space. The update is just over .5 GB. This has never happened without getting an error code that tells me to free up some space. Others can weigh in on this point if they are more qualified than I am, but — based on what I’ve experienced in the past and have heard from others — 2 GB is an amount I would consider barely acceptable for reliable play.I’ve never heard of TSTO generating an error code (or causing iOS to generate an error code) in cases where memory is an issue.

"KrustyBrand;c-1741207" wrote:"joshfreese13;c-1741182" wrote:I have 2GB+ free space. The update is just over .5 GB. This has never happened without getting an error code that tells me to free up some space. Others can weigh in on this point if they are more qualified than I am, but — based on what I’ve experienced in the past and have heard from others — 2 GB is an amount I would considerable barely acceptable for reliable play.I’ve never heard of TSTO generating an error code (or causing iOS to generate an error code) in cases where memory is an issue.I agree with @KrustyBrand 's comment.It could also be due to a corrupted file in your TSTO game, so you may want to try deleting & re-downloading the app.Hope you're able to resolve the issue quickly.

Its redownloading on my samsung phone too, i reloaded the app but keeps downloading

"DrGerg;c-1744576" wrote:I'm experiencing the same issue. Every time I close the app, it deletes the files and wants to redownload 750 MB even though I have 2+ GB free on my phone. I used to be able to have zero KB left with iOS 10 according to storage and it wouldn't delete the Tapped Out files. I tried turning off the offloading feature (in both the App Store and General Storage settings), deleting and reinstalling, rebooting the phone and leaving the game open for extended periods of time but I still get the same behavior. I'm guessing Apple is trying to force users to have at least 2 GB free on their phone and iOS is deleting the large files. I was hoping there would be some sort of "Never offload" option with each app, but I don't see any setting for it. Maybe in updates.Please update if anyone has found a workaround. Hopefully something gets fixed before the THOH update hits which is likely tomorrow.I kniw this wont help your issue, but I wouldn't worry about THOH tomorrow. You have some time, the "classic mini events" starts Thursday 9/28. Thoh usually wont hit until the first week of October

iOS 11 - Constant Re-Download | EA Forums

Muhsterino
Retired Hero
7 years ago
.
"3838683;c-1882751" wrote:
same problem here.

the problem didnt start until after this last Holiday Update, either Christmas or Thanksgiving

i got so fed up during the Christmas update that i deleted the app all together

re-downloaded the app this weekend and the problem is still there

i see im not the only one

https://forums.ea.com/en/the-simpsons-tapped-out/discussion/192785/possible-solutions-for-re-downloading-apple-devices#latest
Muhsterino
Retired Hero
6 years ago
"HFFL1;c-2018806" wrote:
This problem STILL persists. Sorry for the thread necromancy. But it’s important to note that through various iOS updates, deleting the app, clearing space that NONE of that works. It’s most definitely an issue with TSTO, not phone or tablet as the problem shows up on Apple and Samsung products. I play on an iPad and have 3GB free. I shouldn’t have to redownload that game every time now, especially when I’m only spending a few minutes at a time on it. It takes longer to redownload than the actual time I spend playing it,
FWIW, I sent another ticket in the the EA halo desk about this. I expressly started that due to this bug, I play less and consequently spend less money on the app. If it can’t open correctly (to me that’s within a 30-60 second window as all my other apps do-or LESS) then EA does not deserve my money.
We must speak where they will listen. Money is key here.

Many players have stated that having 3GB free was NOT enough free space and once extra space was made available, the redownloading stopped. Some have needed around 5GB.
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/192785/possible-solutions-for-re-downloading-apple-devices#latest
joshfreese13
8 years ago
It's not. I have plenty of space.
KrustyBrand
8 years ago
"joshfreese13;c-1740804" wrote:
It's not. I have plenty of space.

You don’t define what “plenty” is, but if @adruralo ‘s solution is not doing the trick (and it usually does), you’ll probably need to contact EA Help.
joshfreese13
8 years ago
I have 2GB+ free space. The update is just over .5 GB. This has never happened without getting an error code that tells me to free up some space.
beastlymm
8 years ago
I'm in the process of updating my iPad. I'll chime in with my experience once it's done.
beastlymm
8 years ago
Nope, I’m not experiencing that after updating to iOS 11
KrustyBrand
8 years ago
"beastlymm;c-1741276" wrote:
Nope, I’m not experiencing that after updating to iOS 11

This has been a long-standing problem for many users. Kinda doubt it’s a direct consequence of any differences in iOS 11.
joshfreese13
8 years ago
It's weird. I just feel like my iPhone is stuck to "offload" the app, even though it says it isn't.
d947c29af254921
8 years ago
I had this issue in the past and contacted ea for support. I am certain they told me I needed 4 or 5 MB for the game to run smoothly.