Forum Discussion

elisacarol's avatar
elisacarol
Newcomer
21 days ago

Game freezing

My game has been freezing to launch into the game. Has anyone else had this issue? I’ve tried logging in on 3 devices and it freezes on the same screen. The donut on the bottom right usually spins until your Springfield appears. Mine stops spinning and can’t go further than this screen. 

  • If you are using a vpn, disconnect it.  Try using a different internet connection, at a friends or a hotspot.

  • SLouH87's avatar
    SLouH87
    Seasoned Novice

    Mine is the same. Fully shut game, restarted iPad, cleared cache. Made no difference.