Forum Discussion

elisacarol's avatar
elisacarol
Newcomer
2 days ago

Game freezing

My game has been freezing to launch into the game. Has anyone else had this issue? I’ve tried logging in on 3 devices and it freezes on the same screen. The donut on the bottom right usually spins until your Springfield appears. Mine stops spinning and can’t go further than this screen. 

  • Willy9292's avatar
    Willy9292
    Seasoned Vanguard

    If you are using a vpn, disconnect it.  Try using a different internet connection, at a friends or a hotspot.

  • SLouH87's avatar
    SLouH87
    Seasoned Novice

    Mine is the same. Fully shut game, restarted iPad, cleared cache. Made no difference.