Lost Bob's Mansion and Pond

empathy77 wrote:
I spent over an hour on the phone with EA last night, a great way to spend the night. I called three times.

The first person I spoke to was rude, I asked to speak to a supervisor, he said no one was available (I wish I asked for a specialist at that point).

The second time I called, the guy was nice but he put me on hold and we got disconnected, great.

The third time, I was able to speak to a specialist, and he said, "You called three times, stop calling, your claim is denied"

They told me that there was no proof or data evidence that I spent the 100 donuts to buy the mansion, as if I wanted to spend over an hour on the phone with EA to con them out of 100 donuts, they basically called me a liar and I do an appreciate being treated they way they treated me last night.

Did the update come back, and if so, did the stuff you bought reappear? After I forced quit the app and restarted my phone, the update came back and my pond was exactly where I had placed it. I read this on another forum, and for other people(including the ones who bought Bob's house) it worked too.