Patch 1 released. requires store update 4.39.1

"pen21vat;c-2084358" wrote:
I have updated on play store and I still have the same problem as 2 weeks ago. Does anyone know if this is going to be fixed for those of us who still can't play please?

I have had a reply on EA Answers from a Community Manager, the issue has been forwarded to the studio team.
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Tsto-crashes-since-last-update/m-p/8150043/highlight/false#M129753

I have also been contacted by EA Answers, and i have supplied them with some information about my tablet, and have been told the problem is being referred to the team to investigate. Hopefully they will find a solution soon.

I can play now, but no hope of getting all the prizes. EA needs to do something about that.

my game does nothing but crash 2-3 minutes in after the update. I was fine prior. Galaxy note 9 plenty of storage space as well. also exited the game with exactly 30 donuts yesterday came back in and had 27. there's a donut thief running around my town

"IncarceratedBart;c-2084784" wrote:
my game does nothing but crash 2-3 minutes in after the update. I was fine prior. Galaxy note 9 plenty of storage space as well. also exited the game with exactly 30 donuts yesterday came back in and had 27. there's a donut thief running around my town

All I do is crash, crash, crash. No matter what I try to do in the game.

"IncarceratedBart;c-2084784" wrote:
my game does nothing but crash 2-3 minutes in after the update. I was fine prior. Galaxy note 9 plenty of storage space as well. also exited the game with exactly 30 donuts yesterday came back in and had 27. there's a donut thief running around my town

Same. Crashed at least 5 times rushing act 4, never crashed before this. Also Note 9

"Muhsterino;c-2084383" wrote:

"pen21vat;c-2084358" wrote:
I have updated on play store and I still have the same problem as 2 weeks ago. Does anyone know if this is going to be fixed for those of us who still can't play please?

I have had a reply on EA Answers from a Community Manager, the issue has been forwarded to the studio team.
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Tsto-crashes-since-last-update/m-p/8150043/highlight/false#M129753

I clicked this link and immediately got 5 spam emails titled "answers". Something's fishy with this link and I suggest avoiding it.

"darnanor904;c-2084950" wrote:

"Muhsterino;c-2084383" wrote:

"pen21vat;c-2084358" wrote:
I have updated on play store and I still have the same problem as 2 weeks ago. Does anyone know if this is going to be fixed for those of us who still can't play please?

I have had a reply on EA Answers from a Community Manager, the issue has been forwarded to the studio team.
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Tsto-crashes-since-last-update/m-p/8150043/highlight/false#M129753

I clicked this link and immediately got 5 spam emails titled "answers". Something's fishy with this link and I suggest avoiding it.

I tried it just now, and it worked perfectly well. The site is an EA official site, the same as this one.

"darnanor904;c-2084950" wrote:


I clicked this link and immediately got 5 spam emails titled "answers". Something's fishy with this link and I suggest avoiding it.

What you got are emails from Answers HQ, and they are just alerting you that you earned an achievement on the EA site (such as Logged in 5 times, etc.).

These are perfectly legit. Nothing fishy.

If you want to turn them off, go to this site: https://answers.ea.com/

Then go to your Profile page, then Notifications. Scroll down to where it says :

Badges I earn

And change the drop down to "Never".