Forum Discussion

AlfacinhaSalgada's avatar
AlfacinhaSalgada
Rising Newcomer
2 months ago

Reembolso sem consentimento

Duas compras minhas no jogo foi estornada sem eu nem solicitar reembolso, como já gastei os itens, minha conta corre o risco de sofrer banimento ou ter que pagar de alguma forma ?

  • Você ainda deu sorte que estornou, o meu até agora não caiu nada, vou ter que ir no procon e meter processo pra recuperar, ninguém resolve nada.

     

  • Translation: 

    Two of my in-game purchases were reversed without me even requesting a refund, as I have already spent the items, is my account at risk of being banned or having to pay in some way?

    I believe you will be okay. just do not abuse this issue.  I don't know how to fix  it. This seems to happen randomly to players for the last 2 years. I don't know why EA hasn't fixed this issue or made a big deal of it with the app store.