reset back to issue 1

spinebraker wrote:
i just got an update today and issue 4 of the event has disappeared, it reset to the start of the event storyline.
the giant statue has gone as well.
can someone please help.

Are you sure that you are logged into your Springfield? And that the game did not just start a new town for you because it did not recognize you initially.

I am just starting with the most basic troubleshooting. When I first started playing, my game on my I phone would do this often. If not, and you are signed in, you need to contact customer service.