still no zutroy

Yes ive red through them. Thanks for reply, none of the routes are working for me.

You'll find many people no matter what are still in the same
Are still suffering. Seems if you keep pestering
Ea and get the right person helping, you may have a solve. Otherwise, as EA have so many tickets about it, hopefully they will be able to come up with a mass resolve. Unfortunately that seems to be what is being said :(

I contacted them yesterday morning. I was told that they were working on a patch and that I would get him when the patch went through. Got a call back a couple minutes later with him saying that his tools were just updated, so he put him in my inventory. So I have him now.

I contacted EA yesterday and during the live chat zutroy was put in my inventory :D

I checked my inventory this morning and found Zutroy. I also got the next part activated for Jingle Bell Wreck. I hope everyone else has the same luck as me getting him too. I now need to focus on getting the nativity scene.