Forum Discussion
7 years ago
"SandraShill;c-1946864" wrote:
Thanks for responding, but, as I mentioned, I had already tried that (many times, in fact) and it wasn't working for me. (It worked once for me, an event or two ago, but it didn't seem to be a reliable method.)
I ended up going through the whole uninstall/reinstall again this time, but, if anyone has any new suggestions for me to try next time, I'd love to hear them!
Have you tried to close the app store or restart of your mobile/tablet?
Sometimes this will help
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