"rolandhart959;d-220136" wrote:
Since reaching level 939, my collection radius has gone backto very small. And yes, with tax dept. at top level 10. Also, the character search function doesn't work anymore, i.e. when I tap the pic of the character in the top left corner, it doesn't go to that character anymore. And lastly, the monorail minigame has stopped working completely! Is that just me? I've been playing for 4 years +.
There are several good threads in the bugs and issues section, here a few links to help:
General bugs & issues section:
https://forums.ea.com/en/the-simpsons-tapped-out/categories/bugs-issues
Recent issues thread:
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/112340/recent-issues/p1
If you go over there you can tell this has been a problem for a while, just by the sheer volume of threads. Its been around since at least November of 2016! Not only is it not fixed, but they (EA) will more then likely give you a hard time about a rollback. Educate yourself before calling them so you can deal with them better.
Dont take no for an answer!
Edit: I forgot to mention to call or use the live chat option if possible. Email can take weeks, possibly longer.