Forum Discussion
12 years ago
mae197700 wrote:
From: Customer Experience
Sent: Tuesday, 12/10/2013 09:01am
Dear Marc,
Thank you for contacting Electronic Arts.
I appreciate your interest for the game and for taking the time to contact us about your concern. I understand that you are curious about the release of the Christmas update in the game. We do release new updates in the game whenever the festive season arrives. And now that Christmas is round the corner, it is very likely that the new update will be available soon. However, I am unable to comment on this since we haven't received any official update as of now. Please stay tuned and enjoy the game. Thank you again for playing our game and for your ongoing support.
If there is anything else I may assist you with, please do feel free to contact us again.
We have closed this case for now . You can reach us at help.ea.com for further assistance
Regards,
Chingakham U.
EA Customer Experience
Hilarious, CS can't tell you when the update is because the update hasn't happened yet. Well if it had happened, then there would be no need to contact them about when the update was going to be released.
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