Are all of your neighbours gone?
You click to go to your neighbours and they are all gone. What happened? This is a common glitch. Things that fix it are: Wait or Exit, reboot device, repeat if necessary, or Go back to your to...
Forum Discussion
Learning how to view your device's Recent Apps screen, and more importantly how to remove apps from that list to close them, is a good thing.
If the game continues to run in the background any error is likely to persist.
Fully closing it from that screen helps solve a lot of problems.
