Forum Discussion

nwowolfpackk's avatar
3 years ago

game resets

why do i keep getting ask this enter your age to continue https://prnt.sc/IZiudBiMEkFA
  • You either need more space or need to verify your account and change your password
    Go to ea.com and log in using your email and password. Once inside check that your primary EMAIL is VERIFIED and add an ALTERNATIVE email address (That you will not lose access to) and a real phone number (useful as alternative methods for security codes), then verify all your details.-
    Once you've checked everything, change your password to be less than 15 characters with only letters and numbers in it.
    clear the cache or uninstall, reboot reinstall let it fully download before trying to log in.
    Make sure you have and keep 6-8 gbs of free space at all times. IOS may need 10% of total free and it lies to you regularly clear history of spotify and safari if you use them.
    Close all other apps before playing
    Only use the app icon to open the game not a notification
    Close any VPN before opening the game
    Use a different device to log in
    Use a different connection to log in
    Change password again (It can take a couple minutes to reflect it in game) Do not change your password while the game is open on a device
    Change the date and time save and then change back to correct reboot