EA_Barry
Community Manager
2 years agoRe: Online Loading Screen Freeze
Boot the PS5 in Safe Mode and choose Option 5, Rebuild Database:
https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/
Check the links below for connectivity info and help too, thanks.
http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic