Forum Discussion
17 Replies
- jao5kbwqxdsi18 days agoNewcomer
Mine still says approved but no email?
Any hope any idea
- Destroy138818 days agoNew Novice
If this the case then I feel mislead can you please escalate this issue as i am very upset and at this current momment considering canceling my preorder I will also never buy a ea game ever again and i have bought every game since madden 15 EA_Mako
- EA_Mako18 days ago
Community Manager
I'm sorry you feel mislead, Destroy1388. Closed Betas like this have never guaranteed that everyone who signs up will receive access unfortunately. The team would reach out to those selected, but there's nearly always much more interest and applications than there are available spots for this type of test.
Keeping your profile up to date so you can quickly sign up for any upcoming tests is the best way to be considered, but that's never been a guarantee I'm afraid. Depending on what exactly the team is looking to test, there will be a limited number of spots available especially in a Closed Beta like this one. As mentioned in my initial reply, we don't have any other insight into how many total invites were sent out or what criteria was used during that process, but the team would only reach out to those that had been selected.
- ChronicCrippled18 days agoNewcomer
EA_Mako If it shows that I was approved under the "your playtests" section and also shows it under the scheduled playtests section does that mean that I will receive a code? Just wondering since I have received one yet.
- Destroy138818 days agoNew Novice
EA_Mako how are you going to fix this problem because I am not going to spend $70 on a game who doesnt see me as a benefit so please escalate
- EA_Mako17 days ago
Community Manager
Sorry Destroy1388, this is not a public demo, this is a Closed Beta for testing purposes.
We're more than happy to pass along the feedback as it's never fun to sign up and not be selected for something, however there is no escalation available just because a particular account was not selected for a Closed Beta, I'm afraid. Selection was not a guarantee.
- EA_Mako17 days ago
Community Manager
ChronicCrippled jao5kbwqxdsi
If you're seeing approved and the playtesting email matches the one for your EA account, please check any junk/trash/spam folders, etc.It's possible the initial application itself was accepted but there aren't additional spots available at this time. If we get any updates on other invites or the status of previous waves we'll definitely let folks know, thanks for hanging in there in the meantime.