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storgecube's avatar
storgecube
Rising Newcomer
3 days ago

Bought a shirt and never received it

Got a shirt from the in game store. Got nothing. Restarted game and console still nothing. Wasted in game currency. Fix the store. 

[CM - updated thread title for clarity and visibility]

3 Replies

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Thank you for getting back to me.

    I’ve passed this along to the team so they can take a look.

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Sorry to hear that you purchased a shirt with in-game currency, but haven’t been able to find the item.

    Could you please share the exact name of the item you purchased? Do you play on Xbox or PlayStation? What's your Xbox Gamertag or PSN ID?

    If it has already been more than 24 hours and the item still hasn’t appeared, you may also want to contact our support team. Thanks.