0x1 error
0x1 error. I tried all recomendations, but i still cannt log in into my account. Russian technical support unable to help with it. I'm not alone with this issue. Facebook account working good. It was...
Forum Discussion
EA_Barry
Community Manager
Community ManagerPlease try the troubleshooting steps in the relevant article below. If, after that the issue remains then do contact customer service in-game as below.
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
If required, click the following link to contact customer service in-game: https://help.ea.com/en-us/help/ufc/ufc-mobile/troubleshooting-info-for-ufc-mobile
- Approved
I'm already tried to clear cache, delete game data, reinstall the game, use a proxy, use another device and the same error. I can log in like a guest, i can log in with other account, but cannot use my ufc mobile account. Facebook account is working properly.
- Approved
By my investigation this error 0x1 isn't unique. I know at least 5 people from russian community with the same error. Could you forward this issue to developers if it possible? I can provide access to my facebook account for EA devs for investigation and solving this issue.
- Approved
Please ivesigate this case for fixng this kind of bug.
Don't let player loose his game progress!
- Approved
Not only did I try all steps, I tried on other devices, I opened 3 cases, waited for "team of specialists" to answer me, Sorry we can't help you with your error, we suggest to make a new account.
I have newer account but who would play after losing a year and a half of progress. I'm not crazy. The thing is, I can't even save progress from guest account linking it to an old facebook account that i was using previously. So it's really strange that once your account is lost or whatever it is, you can't use it for starting a new game, not that I would ever want it.
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