Community ManagerDid you guys change your device or device operating system?
Did you uninstall and reinstall the game without being linked to Facebook?
Troubleshooting link: https://help.ea.com/en/article/troubleshooting-info-for-ufc-mobile/#1
Community ManagerWithout being connected via Facebook progress will be lost after an OS change/update.
If I delete the game from my device, will my progress be saved?
If you link the game to a Facebook account, the game will save your progress. After you link to Facebook, you can safely delete and reinstall the game. Without a Facebook backup, your game is stored only on your device. Deleting your game will cause your progress to reset.
How can I link my game to Facebook?
Select the Facebook icon from the game's navigation menu. You will see a prompt to connect your account and current progression.
Community Manager@mwisher6694@Vazi02@Hollister0001@Masscrushers
There is a small possibility that an Advisor can help with this issue. It is also entirely possible that they cannot so I do not want to get your hopes up.
To see if we can help in your particular cases, click the following link to make contact with an EA Game Advisor: http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
How can I rest my ufc 5 account
