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Try rebooting your console. If that still does not work, you will need to contact an EA Game Advisor: https://help.ea.com/en/contact-us/new
This article here describes how: https://help.ea.com/article/welcome-to-the-new-and
Log in with your Origin account and choose a "Product", "Category" and "Platform" to see all available contact options.
If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.
Thank you,
Nils
Thanks, I tried retarting a few times but it did not work. For some reason a day or two later it just fixed it self. Again, thanks for your response.
- EA_Nils12 years ago
Community Admin
Glad to hear that it is working now, even if was just magically fixing itself.
Have fun!- 4 years ago
I purchased Bruce Lee but he still is not unlocked I restarted my console few times what do I do now? Plz help
- 3 years ago
Iit will not unlock brul lee and i paid for it
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