6 years ago

Can’t play online with ethernet cable

Hey all, I have had this issue for years, initially on the PS4 and now on the PS5: I am unable to play online in any EA game using a LAN cable/Ethernet connection (so far I’ve tried multiple genera...

EA_Barry

Community Manager

6 years ago

@rkhylton

It may be worthwhile trying to use Google DNS on your router:

https://developers.google.com/speed/public-dns/docs/using

Thanks.

rkhylton
6 years ago
@EA_Barry
Thanks for the suggestion.
I tried to use the Google and Cloudfare IPv4 DNS but neither seemed to help. I’m not sure if I can use their IPv6 DNS or not on the PS5 but I don’t see anywhere to do that in the settings.
- EA_Blueberry
  Community Admin
  6 years ago
  @rkhylton Is your WiFi network disabled when you try to play with a wired connection?
- FusedBrecelet
  3 years ago
  Any Solution? Did you do anything about it?
Rhaegar078
2 years ago
Hi, for my case, it is just the opposite . No isses while playing via ethernet but issue starts as sson as I connect my pc to wifi . Any solution?