Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
SolvedApproved

Cannot replace old Game Face

When I go through the Game Face creation process at easports.com/gamefaceweb, all the steps work correctly. But at the end, it shows me my previously created Game Face, rather than one created based ...
  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Disabling all Chrome extensions fixed the problem 🙂

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
9 years ago

@Anonymous

I have no more troubleshooting to offer, hopefully the next update we make to Game Face will resolve this. ☹️

Anonymous's avatar
Anonymous
9 years ago
Approved

Disabling all Chrome extensions fixed the problem 🙂

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @Anonymous

    That is excellent, if you find which one caused this can you post that info here? Thanks.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    The only publicly available extension on the list is AdBlock.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @Anonymous

    Interesting, thanks again.

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