Forum Discussion

Midian_Storm's avatar
Midian_Storm
8 years ago

Can't complete Step 5 to Generate Face in GameFace

Steps 1 - 4 aren't a problem for me.  I've tried them in MS Edge, Firefox, and chrome.  It works in all of them.  However, getting it to "Generate" and completing step 5 won't happen.  I get a consis...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
8 years ago

@Midian_Storm

We are still investigating this ongoing issue with Game Face creation. We do not currently have an ETA for the resolution.

  • Anonymous's avatar
    Anonymous
    8 years ago

    You guys should be ashamed about it. We pay for this expensive game and the features don't work.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Have you sorted this yet as I have tried for 5 hours this morning and I cannot create my game face on step 5 sort it out
    • ksl4's avatar
      ksl4
      6 years ago

      its jan 2020 and it still doesnt work

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        6 years ago

        @ksl4 

        The team made a back-end change a few days ago and it should be fixed now. Please let us know of any specific errors you're getting so we can help troubleshoot it. 

  • Dehong14's avatar
    Dehong14
    6 years ago

    any update on how to fix this?

    • chimera_wolf's avatar
      chimera_wolf
      6 years ago

      i tried everything what worked for me was using my windows 7

      for whatever reason it works my windows 10 no matter the browser

      no matter how the pics were placed

      no matter what i did or was suggested to do would never work.

      I even made new account cleared cache everything

      my windows 7 collecting dust worked perfectly 

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