Change your profile picture for your Xbox Gamertag to a default one.
If you're receiving an error you're offline please provide details in this thread: https://answers.ea.com/t5/Technical-Issues/UFC-4-xbox-one-profile-offline/m-p/9398087/highlight/true#M242
*Marked as solution for visibility purposes only.
Community Manager@enrgy19
What happens when you try to open the application?
Error code, I am the apex guy
Community Manager@enrgy19
Please do not hijack threads for a different game. Please respond to the forum post you replied on so we can keep it on topic there.
Each time I go online into UFC it says link your PS4 to your EA account, and I’ve done that.
Community Manager@enrgy19
Try signing into Help.EA.com with your PSN credentials. Then try loading UFC 4 up again. Let's see if that does the trick.
Je suis sur ps4 ça me dit pareil "tous les utilisateurs actifs doivent être connecté à playstation network etc" alors j'ai redémarre le routeur la ps4 envoyé un msg à ea, connecté à ea help, changer ma photo de profil, supprimer le jeu retelecharger etc. J'ai l'impression d'avoir perdu 35 euros et ça fait * dans cette période compliquée
Hi I cant connect to UFC 4 online, everytime I get a message that says unable to connect to EA servers. I have a default profile picture and am able to connect to EA servers on other games regularly. I power cycled my X box and that did nothing. This is the only game I have had this issue with. What am I supposed to do?
Community ManagerHey, @lthaze24
Were you able to get into the game last night? When that error pops up, resetting your password or logging into our Help site at Help.EA.com can help get around the error message.
Community ManagerIf you're unable to access the online servers, make sure all your Gamertags (Xbox) or PSN IDs (PlayStation) are signed out as one user mentioned here which fixed it for them.
