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btw, I did restart my PS5 a few times and the game is residing on the PS5 drive and not on my external drive.
None of this helped, unfortunately.
- EA_Blueberry4 years ago
Community Admin
Hi, @Steelord90
Do you have the external hooked up to the PS5 though?
I've seen it where the game will be downloaded to the internal drive but the add ons for the game will be on the external drive. I recommend checking to see that all files for UFC 4 are deleted from your external, then detach the drive, uninstall UFC 4, and install it once more on the internal to see if you have access to the add ons.
If they do not show up, try restoring the license for the game.https://www.playstation.com/en-us/support/games/restore-licences-playstation/
- 4 years ago@EA_Blueberry
Hi, I tried everything you suggested and all 4 players are still locked. Any other suggestions? I guess I'm not buying anymore deluxe versions because this is pretty ridiculous that I can't even get these downloads I paid for in the first place unlocked. Maybe this is a PS5 hiccup as this is a PS4 game but still. I can't believe I'm the only one this is happening to?- EA_Blueberry4 years ago
Community Admin
@Steelord90
Please reach out to our Support team through one of these options below. Pending you have a verified purchase of it under your PSN account, please provide that in the case to our EA Advisor so they can look into getting this content added to your account.EA Help on Twitter
https://twitter.com/EAHelp
Live-Support
- EA_Blueberry4 years ago
Community Admin
We're going to need to gather some info for the team. Can you both respond back to me with the following info:
- Which platform are you playing on
- What is your PSN ID
Thank you!
- 4 years ago