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Steelord90's avatar
Steelord90
4 years ago

Downloadable Content Still Locked in my UFC4 Deluxe Digital Edition For PS5

Hi Guys, I hope you can help me out here. I purchased UFC 4 Deluxe digital edition on PS store for my PS5. I was promised the following: Purchase EA SPORTS UFC® 4 Deluxe Edition today and receive:...
Steelord90's avatar
Steelord90
4 years ago
@EA_Blueberry
Hi, I tried everything you suggested and all 4 players are still locked. Any other suggestions? I guess I'm not buying anymore deluxe versions because this is pretty ridiculous that I can't even get these downloads I paid for in the first place unlocked. Maybe this is a PS5 hiccup as this is a PS4 game but still. I can't believe I'm the only one this is happening to?
  • Steelord90's avatar
    Steelord90
    4 years ago
    @EA_Blueberry I appreciate your help. I wasted 1 hour with someone on EA help and it went nowhere. I provided a screen capture of my email receipt that PlayStation store sent me and the lady said she can't click on the link as I explained to her I put it on gyazo.com where I can share the link proving I paid for the deluxe edition and she denied me, so I left. I don't know how else I can prove to EA that I bought the game if EA is afraid to click on a darn link showing my receipt. Can I send it to someone's email @EA to remedy this faster? Thanks
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Admin rankCommunity Admin
      4 years ago

      @Steelord90 

      Please upload a screenshot to your case via the image upload option. Our staff should be able to provide you the content as long as you provide a proof of purchase. 

      EA Help on Twitter

      https://twitter.com/EAHelp

      • Steelord90's avatar
        Steelord90
        4 years ago

         proof of purchase removed 

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