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Steelord90's avatar
Steelord90
4 years ago

Downloadable Content Still Locked in my UFC4 Deluxe Digital Edition For PS5

Hi Guys, I hope you can help me out here. I purchased UFC 4 Deluxe digital edition on PS store for my PS5. I was promised the following: Purchase EA SPORTS UFC® 4 Deluxe Edition today and receive:...
Steelord90's avatar
Steelord90
4 years ago
@EA_Blueberry I appreciate your help. I wasted 1 hour with someone on EA help and it went nowhere. I provided a screen capture of my email receipt that PlayStation store sent me and the lady said she can't click on the link as I explained to her I put it on gyazo.com where I can share the link proving I paid for the deluxe edition and she denied me, so I left. I don't know how else I can prove to EA that I bought the game if EA is afraid to click on a darn link showing my receipt. Can I send it to someone's email @EA to remedy this faster? Thanks
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @Steelord90 

    Please upload a screenshot to your case via the image upload option. Our staff should be able to provide you the content as long as you provide a proof of purchase. 

    EA Help on Twitter

    https://twitter.com/EAHelp

    • Steelord90's avatar
      Steelord90
      4 years ago

       proof of purchase removed 

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Admin rankCommunity Admin
        4 years ago
        @Steelord90

        Please upload that to a case and hit resume or contact our Support team on Twitter so they can assist in granting a code for the code. Our forum staff is not able to grant content I'm afraid. :\

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