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marine3500's avatar
marine3500
2 years ago
Solved

EA Credentials expired?

I just got UFC4 and it's saying my EA credentials are expired.... to scan the QR code to change my password, DID THAT, and it still doesn't let me play. 
  • EA_Montimer's avatar
    EA_Montimer
    2 years ago

    Hello @marine3500 

    It seems like you are resetting the password on the wrong EA account. In order to get back into the game, you will have to reset the password on the EA account that is linked to your PlayStation/Xbox. Please keep in mind that the credentials of your PlayStation/Xbox account and EA account can be different. If you are having difficulties locating the correct EA account, please try and contact customer support. They might be able to assist with this.

    https://help.ea.com/en/help/faq/contact-ea-help/

EA_Montimer's avatar
EA_Montimer
2 years ago

Hello @marine3500 

It seems like you are resetting the password on the wrong EA account. In order to get back into the game, you will have to reset the password on the EA account that is linked to your PlayStation/Xbox. Please keep in mind that the credentials of your PlayStation/Xbox account and EA account can be different. If you are having difficulties locating the correct EA account, please try and contact customer support. They might be able to assist with this.

https://help.ea.com/en/help/faq/contact-ea-help/

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