Forum Discussion
We are looking into this issue currently and will post updates as they become available.
In the meantime, as a temporary workaround try the following:
- Use the Chrome browser.
- Clear the browsers cookies and cache.
- Log out and re-log into the EA Sports website.
Note: Players may be required to log in twice and then select the Game Face service to be able to access it.
Please also see the following posts for help with gameface itself once you can access the page:
http://answers.ea.com/t5/EA-Sports-UFC/Info-How-do-I-import-my-GameFace-to-UFC/td-p/3022110
@EA_Barry wrote:We are looking into this issue currently and will post updates as they become available.
In the meantime, as a temporary workaround try the following:
- Use the Chrome browser.
- Clear the browsers cookies and cache.
- Log out and re-log into the EA Sports website.
Note: Players may be required to log in twice and then select the Game Face service to be able to access it.
Please also see the following posts for help with gameface itself once you can access the page:
http://answers.ea.com/t5/EA-Sports-UFC/Info-How-do-I-import-my-GameFace-to-UFC/td-p/3022110
I'm sorry, but these steps do not work. Neither for Chrome or Firefox.
- EA_Barry11 years ago
Community Manager
I am sorry, the last time I tried I was able to get into gameface with some persistence and relogging.
I have just retried and failed to get in no matter what steps I tried.
As we have posted we are aware there are issues with this and we are working to rectify the problems.
Apologies for all of this frustration, we know players are eager to play with their own likeness in the games that should be allowing the use of GameFace.
- ApprovedAnonymous11 years ago
I've tried that over and over and over again.. it just does not work for me.
- ApprovedAnonymous11 years ago
Then put up a bloody message so we dont have to keep trying if its not working!
I sick of trying and trying and it not working.
a simple message on the website to let us know its currently down!
- ApprovedAnonymous11 years ago
^^^^^^^^^^^AGREED! big time. worst company due to sims and other bs? hell no, its due to customer service in times like this were a simple,"currently under maintenance is all we need....To start.