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ST2MT's avatar
ST2MT
5 years ago
Solved

Error code 4975

I can’t play any EA games online, I have a PS4 and I keeping getting error code 4975. Tried making a new account still won’t work.

4 Replies

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  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi, @ST2MT 

    That error code is related to the age of an EA account. You may need to update your account to an adult account, please see this article below. If you're still having trouble, I recommend reaching out to our Support team via the contact options below so they can pull up your account to assist you with any changes. To help maintain strong account security, our forum staff is not able to make account changes.

    Aging up an Origin/EA Account

    https://help.ea.com/en-us/help/account/aging-up-an-origin-account-to-an-adult-account/

    EA Help on Twitter

    https://twitter.com/EAHelp

    Live-Support

    https://help.ea.com/en/help/faq/using-ea-help/

  • ST2MT's avatar
    ST2MT
    5 years ago

    Ok but I am 50 years old, however I will try it.

  • The_Hopfot's avatar
    The_Hopfot
    2 years ago

    I got this code today trying to login to Star Wars Squadrons via Steam. I'm 38, my account even says I'm 38. I'm older than when the internet became available to the general public. I'm 3 years younger than EA itself. So please, go ahead and tell me I have to "Age up" my account that has existed since I became an adult.

  • cf6d884186f5387's avatar
    cf6d884186f5387
    2 years ago

    Clearly not the issue here. Glad to see your support services are as broken as your games, as if I needed another reason not to play them

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