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NLJasmin's avatar
NLJasmin
5 years ago
Solved

Game crashing - UFC4 - XBOX One

Hi all, Two weeks ago I received the game UFC4 for XBOX one. I have played the game on 24 september without any problems. Now (4 october) the game keeps crashing. Is this problem formiliar at EA spo...
  • EA_Barry's avatar
    EA_Barry
    5 years ago

    @NLJasmin 

    A couple of things to try:

    Use Google Public DNS - https://developers.google.com/speed/public-dns/docs/using

    Restarting from the Guide:

    1. Press the Xbox button 
    2. Move right to the System Tab 
    3. Scroll down and select Restart Console  
    4. Confirm by selecting Restart button. 

    Let us know if either of these troubleshooting steps helps you, thanks.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
5 years ago

@NLJasmin 

A couple of things to try:

Use Google Public DNS - https://developers.google.com/speed/public-dns/docs/using

Restarting from the Guide:

  1. Press the Xbox button 
  2. Move right to the System Tab 
  3. Scroll down and select Restart Console  
  4. Confirm by selecting Restart button. 

Let us know if either of these troubleshooting steps helps you, thanks.

NLJasmin's avatar
NLJasmin
5 years ago

Hi Barry,

The reboot from the XBOX worked.

After the reboot I could do a update from the game. 
Before the reboot I searched for an update but there were no updates available.

Thanks for your quick reply! 

Greetings,

Jesse

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @NLJasmin 

    Great news, thanks for posting.

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