Forum Discussion
@EA_Barry wrote:
I too saw that error message, I just left it to its own devices and after a while it had successfully made my GF.
I literally spent 2 hours waiting on this to make the GF but it never did. It's like it's stuck in thee for my account or something. I can't use it anymore. Already tried different browsers, computers, etc.... nothing works.
Any ideas on what else I can do?
Does your system meet the following requirements?
OS: Windows 7 SP1+, 8, 10; Mac OS X 10.8+
Browser: Firefox (v38+), Edge (v20+), Chrome (v44+), Safari (v9+).
Graphics Card (Windows): Compatible with Direct X 9.0 (Shader Model 2.0)
- Anonymous9 years ago
I'm experimenting the same issue.
I do meet those requirements yes.
Help please?
- 9 years ago
I got the same problem... I need to change it, but it just won't let me....
- EA_Barry9 years ago
Community Manager
Are you guys using images of the following format?
- Minimum size: 480 by 480 px
- Maximum size: 4096 by 4096 px
- Format: JPEG or PNG
- Maximum file size: 10 MB
- 9 years ago
The page won't load so what am I supposed to do? Really annoying problem...
- Anonymous9 years ago
@ConcertedOzIz wrote:
The page won't load so what am I supposed to do? Really annoying problem...
Have you tried it on another browser? I would try all of them. Edge, Firefox, and Chrome. I just made one on Edge and it did say the error thing, but went through after a minute or two. Is your account linked to your gamer tag? That has to be done.
- 9 years ago
Yepp... Nothing works for me ☹️
- 9 years ago
The problem is we can't even load new pictures. When I load the gameface page, it automatically tries to generate the game face without asking me anything.
- EA_Barry9 years ago
Community Manager
https://www.easports.com/gamefaceweb/
Let it generate the Game Face and once it is done just delete it and upload your new images.
Use Firefox.
- Anonymous9 years ago
Same problem won't load
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