Game Face Marker Error
Is anyone able to help me understand why the markers are not working in the below image? Have checked the markers are in the correct potions and can't see why it won't work.
Forum Discussion
Hi, clearing cache and cookies and hasn't made a different.
Tried internet explorer as alternative browser and can't get past step 3 with no error message just doesn't give option to press 'next' button.
Sorry to keep bothering but is there anything else it could be?
EA_Barry
Community Manager
Community ManagerI'm running out of ideas, maybe try taking the pictures with a different camera?
There could be a device specific/image format issue.
If that does not work, contact our Advisors to see if there could be something wrong on our side.
If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
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