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FattyMattyChady's avatar
FattyMattyChady
6 years ago
Solved

Game Face Not Working - Error on Upload

For the past few hours, I've tried to create and upload my face to Game Face, being able to make it through all the steps flawlessly... until the upload step, where I am met with this error: "There ...
  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    @FattyMattyChady 

    Can you try saving the photo under a different format (JPEG)? From that photo it looks like it's meeting all the basic requirements with background and lighting. You could always try taking the picture slightly further away to see if that helps.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
6 years ago

@FattyMattyChady 

Can you try saving the photo under a different format (JPEG)? From that photo it looks like it's meeting all the basic requirements with background and lighting. You could always try taking the picture slightly further away to see if that helps.

  • Shayan222222's avatar
    Shayan222222
    6 years ago

    There was an error uploading your photos and generating your Game Face. Please try again.

    I am getting this error too tried it with different pictures

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