game face server problems
I'm trying to make a new game face, but every time I try to sign in, I run into a message that says:
GENERATING GAME FACE
Please don't close your browser.
There's been an error communicat...
Forum Discussion
EA_Barry
Community Manager
Community Manager
Yes, it does.
- EA_Barry
Are your images in the format shown below? So, for example, RAW files from a DSLR type camera cannot be used.
- Minimum size: 480 by 480 px
- Maximum size: 4096 by 4096 px
- Format: JPEG or PNG
- Maximum file size: 10 MB
- Approved
I can't even reach the point where I can upload images. I last used Game Face for FIFA 13, and haven't used it since, and it looks like the system is trying (and failing) to load that game face.
As soon as I sign in, I get the message:
Generating Game Face
Please don't close your browser.
There's been an error communicating with the server. If the page does not load, please refresh the page.
I've tried waiting for a few hours. I've tried endless refreshing. Nothing is working.
- EA_Barry
It seems like you do not have the right gaming and EA accounts linked. Please use the info at the following link to make sure your current gaming account is linked to your EA account:
https://help.ea.com/en-us/help/account/linking-your-origin-account-with-your-psn-id-and-gamertag
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