Forum Discussion

Anonymous's avatar
Anonymous
9 years ago

Game face won't load

when making my game face, it says to put the markers on left eye, right eye, etc. but the photo is too zoomed in for me to put the markers on anything but the right eye
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
9 years ago

@jolive8521

Did you set the zoom appropriately on step 3 of 5?

I have been able to make Game Faces with a few different sets of images at this stage.

Anonymous's avatar
Anonymous
9 years ago

The EASports GameFace used to work and now it's not working correctly

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @9r0vp6v57cz2

    If you have set the zoom correctly at step 3 of 5 and still see this then that is a particular issue we are currently looking into.

    • Anonymous's avatar
      Anonymous
      9 years ago

      Is there a eta when this issue will be fixed? That is the only reason I had bought this game is for the game face ft to work properly. Thank you.

      • EA_Barry's avatar
        EA_Barry
        Icon for Community Manager rankCommunity Manager
        9 years ago

        @dopemusictro

        We do not have an ETA at this time, sorry.

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