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Ozzak666's avatar
Ozzak666
6 years ago

game session longer available

Hi, please help my... game session longer available I do not know what to do Thanks!
Ozzak666's avatar
Ozzak666
6 years ago

@EA_Blueberry 

Hi,

Yes. 

He's doing it on ps4.
 
Reinstall game did not help. I can't play with a friend, but Ultimate Team and Ranked works.
 
About a mistake with EA, because a lot of people told me.
 
Thank you
Ozzy
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@Ozzak666 

Are you able to play with any friends or unable to play with that specific friend?

I recommend having you both perform these steps to see if it helps you both reconnect:

Try rebooting your network and power cycle the console.

Reboot the power to the modem/router

  1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

How to power cycle your PS4 console

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.
  • Ozzak666's avatar
    Ozzak666
    6 years ago

    It does not work! There are more such cases.

    The error is on the side EA. Unfortunately

    Thanks

    Ozzy

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @Ozzak666 

      Curious if you're still having trouble around this? We haven't seen any rise in reports and servers are available at the moment. 

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