@all
In the German version of Answer_HQ someone solved the same issue with changing the monitor to a normal one (usually he had a 4K flat TV connected). Somehow Gameface does not support every resolution. Also check if you use a special DPI in Windows, it should be 1:1 (100%) and not a scaled thing. Any special scaling in the brwoser should also be reset to 100% zoom. Then it might work - but maybe this solution does not work for everyone. But it is worth a shot.
Special thanks goes to @BozkurtKomando95 to find that out and sharing with us.
EA should be embarrassed that this is still an issue and have not addressed it what-so-ever. Either get rid of it altogether or fix it so that when all of us gamers buy your games hoping to put our likenesses into whatever game it is we enjoy, so we buy the game, go to that site, find the perfect pictures, get 2/3's finished when it says sorry error try again! I have tried this on 4 different web browsers. Sorry EA but It's not me, it's you.
Did you tried or checked what I wrote?
Sometimes it is hard for a programmer to calculate in every software and hardware constellation existing. Weird things can happen. I can tell you because I used to make websites and writing tools in c# .NET. You can do your best, but it will not be absolutely perfect.
Maybe they can fix it, but also sometimes you have to move on to other projects and can't look back.
So if what I wrote is doing the trick, just be glad that it does 😉
Best luck.
