I had several problems with EA games in my life. Tried to get help from support. Wasted hours on live chat, exchanging emails. Was doing the dumbest stuff with hope to find the solution for my problems. Was asked to restart my pc hundreds of times. Their databse is full of the reports they asked me for and I SWEAR I have never get a constructive help. All I was receiving was copy past from the 'helper' manual.
A couple years ago I wanted to generate my face on the best ea invention called GameFace. I gave up, shortening my life by a couple of months due to anger it gave me.
And now. We are about to start 2020 and still there is a bunch of people who is facing the same problem!
Random things help people to fix this gameface.
I tried every available browser. Tried every tip from the internet and my lovely support. Changed computer, screen, tv EVERYTHING. I started thinking my face is too ugly for that game so I tried pretty faces and still the same!
I am super mad. But what is worse... the next time I will also buy FIFA or UFC or anything from them. What makes me depressed is that when I will be old I will be sitting on a chair waiting for death to come for me and I will think... What was it all for? I could live a few years longer...
I'm a Chinese player. I have the same problem as you. I tried to send e-mail to American Art and electronics company, but it didn't work. I tried five different browsers, made a computer system, and switched the network. I can't even change a computer in the end, but the American Art and electronics company hasn't solved my problem
