Gameface won't generate

It still doesn't work. My images are the correct sizes both in dimensions and file size. I've tried every web browser, IE, Edge, Firefox, Chrome, Opera. None of them work. I couldn't even click on my images to edit them into the templates. Only Firefox allowed me to get to the, "Generate My Gameface" button. When I click the button, a wheel pops up then I receive a message saying there was an error uploading your images and creating your Gameface. It didn't tell me what the problem was, which would've been helpful, only that there was an error. I disabled all my extensions, ad-blocker, and added the website to my exceptions. (Why?) Still nothing. I'm not sure if I can express my disappointment with EA across the board. The Gameface companion app for NBA Live 19 is broken, I don't know if its possible to fix at this point but someone should look into it. I scan my face in the app and its generates things like an eyeball where my face should be, or it will show nothing at all and then prompt me to approve the generated face. Honestly though, thank you for BF5, and FIFA, but has any one at EA even seen NBA 2K, from like 2 years ago?! NBA Live 19 looks amazing until the players start to move, then I feel like I'm watching Sims play basketball. It's awkward, but I still play it because everything else in the game is great and better than 2K in my opinion. Plus I don't like those money grubbers. I only wish EA would stop leaving us hanging. Its too easy, test your stuff, fix it, test it again, then get someone else to test it before you try to give us free broken stuff!! Gawh!!