Gameface!!!

Hi there.

This was frustrating me for a while until I realised what the problem actually was.

It's not actually a problem with EA's site, but the problem is your web browser.    You need to clear your browser's cache, which should be the first port of call for any issues logging in to or updating any website.  After you done this, refresh the page and you will be able to log in.

To do this:

Chrome

In the browser bar, enter:
  chrome://settings/clearBrowserData

Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).

From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.

Click Clear browsing data.

Firefox

From the Tools or History menu, select Clear Recent History.
If the menu bar is hidden, press Alt to make it visible.

From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything. 

Click the down arrow next to "Details" to choose which elements of the history to clear. Click Clear Now.

Internet Explorer 8 and higher

From the Tools or Safety menu, select Delete browsing history....
If the menu bar is hidden, press Alt to make it visible.

Deselect Preserve Favorites website data, and select: 

Temporary Internet files or Temporary Internet files and website files
Cookies or Cookies and website data
History

Click Delete.

Safari

From the Safari menu, select Reset Safari.... 

From the menu, select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data covers both cookies and cache.

Hope this helps  🙂