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d0connell's avatar
6 years ago

Input Lag - UFC 3 & 4

I raised this issue during the UFC 4 beta but I think that board is no longer available. 

Now, I think there is a great game inside UFC 3 somewhere but it is bordeline unplayable due to online lag and input lag, even in offline modes. 9 times out of 10 there is a 1 second delay for every button pressed. During a fight it will ocassionally respond well but then it reverts back to constant mini-freezes and delays to the buttons I'm pushing. The fact this happens in career mode too is infuriating. I understand delay and lag can happen online especially if using wifi but offline modes should be guaranteed smooth and responsive. 

I have an Xbox One S that is in decent condition. I've dusted and air pressured the fan area, I've cleared storage space, reset Mac addresses, performed several hard resets on the console and my internet router, cleared the cache on the Xbox, tried different TVs and TV settings but nothing works. Other games work fine and my internet is high speed. 

The same thing was happening to me during the UFC 4 beta so I'll be avoiding the new game unless I'm confident this has been or can be resolved. 

For the love of God someone help me!

40 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @OAliTLH 

    I'm talking about the equipment from your ISP. Having your own modem and router often gives better performance. You also aren't paying your ISP to lease the equipment each month. Again, I am not guaranteeing this will help. You may want to look up your modem/router model to see if others have had connection trouble.

  • Hi Aljo,

    Thanks for answering.  I want to clarify that my ISP's modem / router results are consistently around the following:

    Xfinity:

    Download Speeds: 800Mbs - 1200Mbs

    Upload Speeds: 20Mbs - 35Mbs

    Latency: 20ms to 30ms

    I've literally disconnected my Xbox (when I get the results below) and tested my connection using my laptop with the same ethernet cable that's plugged into my XBox and got the same results above, but when testing using Xbox's speed of my console’s connection Test network speed & statistics, the results for latency are horrible (see below).

    Xbox Series X:

    Download Speeds: 800Mbs - 1200Mbs

    Upload Speeds: 20Mbs - 35Mbs

    Latency: 100ms to 130ms

    Thanks

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @OAliTLH 

    I definitely get what you're saying, but it's also entirely possible your modem/router just doesn't handle the Xbox connection as well as other devices. Does your modem/router have a QoS? (Quality of Service) feature? If so, try enabling it. Otherwise, I'm very sorry, but I don't have any other suggestions other than trying different equipment. 

  • Hi,

    Thanks again for trying to help.  The Xbox unit does have a QoS, which I've enabled, however, the modem itself doesn't.

    I sincerely appreciate all you've done to try to help me out.  

    If I ever find a resolution to this issue, I'll post it here for others to benefit.

    Take care.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @OAliTLH 

    You're very welcome. I'm sorry I couldn't get this resolved for you. You might want to do some research on modems and routers though. Especially, the one you're using. Others may have found ways to optimize it, but ISPs don't typically provide equipment that is good for gaming so it couldn't hurt to look in to it. Good luck and I hope to hear back if you find a solution!

  • Yes Sir.  I'm hearing you and now starting on getting a new Modem.  I just found out about some problematic issues with this Modem XB8.

    I'll keep you all posted.

    Thanks again.

  • Don't know dude... If you know any thing about it also inform us, May be its other's problem too 🙂

  • Hi @EA_Aljo 

    So I finally got around to getting a new modem from Motorola, DOCSIS 3.1 Modem + AX6000 Router 

    https://www.motorola.com/us/mg8725-docsis-3-1-cable-modem-wifi-6-router/p

    So I can now say, I've literally tried everything.  There must be some issue connecting with EA servers as the lag is simply horrible.  I realize it's an old game, but UFC 4 is lacking in sophistication, it's almost child-like 🙂

    The lag is very bad in UFC 3.  Any other thing I can try?  To recap, I have replaced everything, now the modem and not using my ISP's modem.


    I test with the SAME ethernet connection that is plugged into my XBOX One Elite using my laptop and the latency reads 23-50ms.  By the way I sent and got back from Microsoft for testing and it passed all tests.  On XBOX, the latency is over 100ms consistently.

    Other players are able to punch me at warp speeds (sometimes 10 super fast punches while I can't even do a simply jab!!! That's just horrible.


    Thanks
    Omar

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @OAliTLH

    Where are you located? If you're in a more remote region that is far from our servers, you're going to have a worse connection. Otherwise, you've tried everything I can suggest. I would make sure the router settings are good. You should have QoS (Quality of Service) so make sure this is enabled and your console is prioritized. Also, are your ethernet cables old? They should be at least Cat6.

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