Forum Discussion

Anonymous

7 years ago

Solved

not getting emails

I've haven't received any emails from ea about the things I've asked to be sent to me. it was working a few months ago and then it just stopped. I checked to see if it was about how often i want it sent but it says i would receive emails anytime, even though i don't get any.

EA_Barry
7 years ago
@ahmed539

On the same page where you choose to receive our emails and how often, check below for the Preferred Games section and add more games and/or platforms and then click the Update button at the bottom of the page.

Thanks.

2 Replies

EA_Barry
Community Manager
7 years ago
@ahmed539

On the same page where you choose to receive our emails and how often, check below for the Preferred Games section and add more games and/or platforms and then click the Update button at the bottom of the page.

Thanks.
Anonymous
7 years ago
I have done this multiple times before and I've tried again to add games that i would like to be notified on, and i always make sure to update it. However, i still haven't received any emails about them yet.