Online fight purple screen bug

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@leosamuel123 wrote:

I pre-ordered ufc 4 and started playing it today. I was playing ranked and the game glitched out and my character started spinning around and flew out of the octagon. I had to quit and now every time I try to play a game whether it is the career mode, fight now, or online modes whenever me and the opponent pick fighters and it gets to the fight, I just get stuck on this purple screen. I can hear what's going on and control my character I just can't actually see anything. I tried restarting my Xbox and the game but nothing is working. Help would be appreciated.

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We have another thread on this here where I'm attempting to gather information from players experiencing this: https://answers.ea.com/t5/Technical-Issues/Massive-bug-on-online-ranked/m-p/9394711/highlight/true#M142

When you said you restarted your console, did you press the Xbox button to put it into sleep mode and pressed it again to turn it back on? If you did that, please try power cycling the console through these steps below and let me know if it helped.

It's possible the game is trying to play on a different game build after a patch went out. 

How to power cycle your PS4 console

1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
2. Turn it back on after 1 minute. Launch the game.

How to power cycle your Xbox console:

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button  on your console to turn on the Xbox One.