Forum Discussion
20 Replies
Thank you for the update although I would have to say it has not been fixed. Same issue persists. Please see image.
OWC as well...
Pls fix this I still can't play today.
I’m still having the same issue as well
Not. Fixed. What is EA REAAAALLLY doing about this?
UFC 3 still works for me. I'm just playing that now and honestly it's a better MMA game currently. If they fix this connectivity issue, I'll return to UFC 4
- EA_Blueberry5 years ago
Community Manager
Hey, UFC 4 fans.
Just a quick spot-check, have you all power cycled the modem/router and console to verify a fresh connection to the UFC 4 servers has been established? Even though you might be able to connect to different games, they are ran on different servers so there could be some strange hiccup with the current connection you have to the UFC 4 servers that needs to be refreshed. Can you all double-check to make sure you have the latest PS4 software update and power cycle via these steps below?
If it's still not working, let us know what your PSN ID is and ISP so we can flag it down to the team. Thanks!Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your PS4 console
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
Still not working today as of 12/01/2020 10:45am
- @EA_Blueberry I rebooted my router for 10 minutes and power cycled my PS4 again and it's still not working.
My PSN is puncher_91 and my ISP is Cable One - EA_Blueberry5 years ago
Community Manager
Are you able to provide me your PSN ID and ISP (internet service provider)? We'll swing these details to the team.
My Xbox name is darealcrazyj my internet provider is cox communications
hey mine is GuitarGeek420 and my ISP is telus, im from BC canada, ive had the same issue with my ufc, if u can help me ill literally love you.
- @EA_Blueberry I'm have had the same problem for the last 3 days. I have tried all the steps you have listed nothing is working. Has there been any update to fix this?
- EA_Blueberry5 years ago
Community Manager
Thank you for the examples. We've alerted the teams to investigate this and will report back as soon as we find out more details.
I did the recommendations and it corrected the problem
i restarted my PS in safe mode and it worked.
- @EA_Blueberry
I'm able to play UFC 4 online on PS4 now (Dec. 2, 12:56 AM MST). It's fixed. Thank you very much! - @EA_Blueberry Cant play
- EA_Blueberry5 years ago
Community Manager
Still having trouble and have you tried all the steps posted in this thread, including a power cycle with the modem/router and console?
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your PS4 console
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.