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20 Replies

  • Thank you for the update although I would have to say it has not been fixed. Same issue persists. Please see image.

  • Not. Fixed. What is EA REAAAALLLY doing about this?

  • puncher_91's avatar
    puncher_91
    5 years ago

    UFC 3 still works for me. I'm just playing that now and honestly it's a better MMA game currently. If they fix this connectivity issue, I'll return to UFC 4

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey, UFC 4 fans.

    Just a quick spot-check, have you all power cycled the modem/router and console to verify a fresh connection to the UFC 4 servers has been established? Even though you might be able to connect to different games, they are ran on different servers so there could be some strange hiccup with the current connection you have to the UFC 4 servers that needs to be refreshed. Can you all double-check to make sure you have the latest PS4 software update and power cycle via these steps below? 

    If it's still not working, let us know what your PSN ID is and ISP so we can flag it down to the team. Thanks!

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    How to power cycle your PS4 console

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.
  • puncher_91's avatar
    puncher_91
    5 years ago
    @EA_Blueberry I rebooted my router for 10 minutes and power cycled my PS4 again and it's still not working.

    My PSN is puncher_91 and my ISP is Cable One
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @darealcrazyj 

    Are you able to provide me your PSN ID and ISP (internet service provider)? We'll swing these details to the team.

  • darealcrazyj's avatar
    darealcrazyj
    5 years ago

    My Xbox name is darealcrazyj my internet provider is cox communications 

  • GuitarGeek420's avatar
    GuitarGeek420
    5 years ago

    hey mine is GuitarGeek420 and my ISP is telus, im from BC canada, ive had the same issue with my ufc, if u can help me ill literally love you.

  • 2DaTop_Ty1023's avatar
    2DaTop_Ty1023
    5 years ago
    @EA_Blueberry I'm have had the same problem for the last 3 days. I have tried all the steps you have listed nothing is working. Has there been any update to fix this?
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Thank you for the examples. We've alerted the teams to investigate this and will report back as soon as we find out more details. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @elly2230 

    Still having trouble and have you tried all the steps posted in this thread, including a power cycle with the modem/router and console? 

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    How to power cycle your PS4 console

    1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.

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